last updated 12-14-2025
by FreightPrint
In the fast-paced landscape of today's commerce, shipment tracking has emerged as a vital service for businesses and their customers alike. By integrating a dependable tracking widget into your operations, you can not only save resources but also significantly boost customer satisfaction and streamline logistics processes.
Shipment tracking refers to the technology that enables businesses and customers to follow their packages from the point of dispatch to final delivery. Providing real-time updates on shipment statuses allows both parties to efficiently navigate logistics, ensure timely arrivals, and manage expectations.
Notably, statistics show that 96% of consumers actively track their deliveries, with 43% checking their shipment statuses each day. This underscores the necessity of incorporating an effective tracking system into your business operations.
Integrating a shipment tracking system can markedly improve the quality of customer service you deliver. By offering real-time tracking updates, customers can remain informed about delivery times, allowing them to plan accordingly—be it arranging for assistance or ensuring space is available for their orders.
Moreover, shipment tracking helps to preemptively identify issues such as delays or discrepancies, enabling timely resolutions that can enhance overall operational efficiencies.
For customers, the ability to monitor their shipments in real-time and receive prompt notifications translates into a better shopping experience. This not only leads to improved satisfaction but also reduces the number of customer service inquiries related to order statuses.
Additionally, tracking alerts can inform customers of any potential delivery complications, allowing them to adapt their plans as necessary.
Once you've resolved to deploy shipment tracking within your business, consider these expert strategies to optimize its implementation:
Why They Matter: If your business ships products via your own fleet or third-party carriers, maintaining customer awareness of shipment statuses is crucial. Manually updating customers can be time-consuming, but implementing unique tracking numbers streamlines this process significantly.
Action Steps: To create a unique tracking experience, visit FreightPrint™ to generate a load that includes personalized tracking numbers. This option allows customers to easily track their order statuses and receive automatic updates.
Why This Is Crucial: In the logistics sector, approximate delivery times are no longer adequate. Customers expect precise arrival times for their packages.
Steps to Action: Download the FreightPrint™ mobile app, which allows drivers to scan a tracking ID with their devices, activating real-time updates and automatically calculated ETAs visible on your FreightPrint™ dashboard.
Why It’s Essential: Directing customers to your website for tracking updates enhances their overall experience. Implementing a tracking widget is simple and does not require extensive programming knowledge.
Action Steps: Sign up for a FreightPrint™ account and utilize the provided code to embed the tracking widget onto your website. This integration allows customers to check the status of their shipments directly from your platform.
Are you ready to optimize your shipment tracking process? Schedule a free consultation to discover how FreightPrint’s Shipment Tracking Widget can transform your logistics operations.
By adopting these strategies and solutions, your business can significantly enhance its shipment tracking functionalities, providing benefits for both you and your customers.
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Are you managing your logistics operations manually or using outdated and confusing software?
FreightPrint can help!
FreightPrint™ is an AI-powered logistics software built to boost your transportation and delivery operations
We know logistics is complicated and time-consuming.
Imagine delivering orders to your customers with consistency, accuracy and simplicity.
If you're looking to streamline your shipping and logistics operations, FreightPrint™ could help you a lot!
Read below to learn more about key features and benefits of FreightPrint™.
Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.
▸ Dispatch Loads
Dispatch loads on the go or schedule to dispatch for a future date. Work with carriers, brokers, dispatchers and shippers all from one platform.
▸ Automated Routes
Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.
▸ Driver Assignment
Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.
Free up your phone lines and staff, while meeting and exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.
▸ Provide Shipment Tracking
While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.
▸ Collect Signatures, Pictures and Notes
Create an audit trail of shipment statuses with timestamps and location stamps.Receive proof of delivery signature and pictures instantly.
Create and design your own shipping documents. Create templates for your customers to match their specifications.
▸ Print Labels
Create, desigsn and print QR code labels. Add QR codes to your shipping documents and emails. Update shipments by simply scanning labels using your phone.
▸ Design and Customize Documents
Create and design your own shipping documents. Whether it's BOL, POD, rate confirmation or any other customized documents, our document creation tool can help you.
No software is built to perfectly fit everyone's needs, and that’s why we allow you to customize it. FreightPrint is flexible to serve your business needs.
▸ Use API and Automation
Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.
Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.
Request a Free Demo
We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.
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Want to see if FreightPrint is a good fit for your needs? Whether you are curious about how the software works, or have specific questions about a feature, our product demo is a great way to get started.
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