last updated 01-19-2025
by FreightPrint
In today's fast-paced world, shipment tracking has become an essential service for both businesses and their customers. Implementing a reliable tracking system can save money, enhance customer satisfaction, and streamline operations.
Shipment tracking is a method that allows customers and businesses to monitor packages from dispatch to delivery. By providing real-time updates on shipment status, both parties can effectively manage their logistics and ensure timely arrivals.
Statistics reveal that 96% of consumers track their deliveries, with 43% checking daily. This highlights the importance of integrating a simple yet effective tracking system into your operations.
Implementing a shipment tracking system can significantly enhance the quality of service you offer. By providing real-time updates, customers are informed about expected delivery times, allowing them to prepare accordingly, such as arranging for assistance or clearing space.
Additionally, tracking systems can help identify any issues, including delays or discrepancies, ensuring that you can address them proactively.
For customers, shipment tracking offers numerous benefits, including the ability to monitor their packages in real time and receive timely notifications. This leads to improved customer experiences and can reduce the volume of customer service inquiries related to order status.
Moreover, tracking alerts keep customers informed about any potential delivery issues, enabling them to adjust their plans accordingly.
Once you've decided to implement shipment tracking for your business, consider the following strategies to maximize its effectiveness:
Why It Matters: If you ship products, whether via your own fleet or third-party carriers, keeping customers updated on their shipment status is vital. Manually updating customers can be time-consuming, but unique tracking numbers streamline this process.
What to Do: Visit FreightPrint™ to create a load which includes a unique tracking number. This allows customers to check their order status easily, with automatic updates provided.
Why It Matters: In the logistics sector, mere predictions of delivery times are insufficient. Customers expect precise information on arrival times.
What to Do: Download the FreightPrint™ mobile app. Drivers can scan the tracking ID with their mobile device, activating real-time updates and automatically calculated ETAs on your FreightPrint™ dashboard.
Why It Matters: Directing customers to your website for shipment updates enhances user experience. Integrating a tracking widget is simple and requires no complex programming.
What to Do: Sign up for a FreightPrint™ account, and copy the provided code to embed the tracking widget on your website. This allows customers to access their shipment statuses directly from your site.
Interested in optimizing your shipment tracking? Schedule a free consultation to learn more about how FreightPrint’s Tracking Widget can enhance your logistics operations.
By embracing these strategies, your business can significantly improve its shipment tracking capabilities, benefiting both you and your customers.
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Are you managing your logistics operations manually or using outdated and confusing software?
FreightPrint can help!
FreightPrint™ is an AI-powered logistics software built to boost your transportation and delivery operations
We know logistics is complicated and time-consuming.
Imagine delivering orders to your customers with consistency, accuracy and simplicity.
If you're looking to streamline your shipping and logistics operations, FreightPrint™ could help you a lot!
Read below to learn more about key features and benefits of FreightPrint™.
Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.
▸ Dispatch Loads
Dispatch loads on the go or schedule to dispatch for a future date. Work with carriers, brokers, dispatchers and shippers all from one platform.
▸ Automated Routes
Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.
▸ Driver Assignment
Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.
Free up your phone lines and staff, while meeting and exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.
▸ Provide Shipment Tracking
While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.
▸ Collect Signatures, Pictures and Notes
Create an audit trail of shipment statuses with timestamps and location stamps.Receive proof of delivery signature and pictures instantly.
Create and design your own shipping documents. Create templates for your customers to match their specifications.
▸ Print Labels
Create, desigsn and print QR code labels. Add QR codes to your shipping documents and emails. Update shipments by simply scanning labels using your phone.
▸ Design and Customize Documents
Create and design your own shipping documents. Whether it's BOL, POD, rate confirmation or any other customized documents, our document creation tool can help you.
No software is built to perfectly fit everyone's needs, and that’s why we allow you to customize it. FreightPrint is flexible to serve your business needs.
▸ Use API and Automation
Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.
Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.
Request a Free Demo
We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.
Still using paper forms to manage your logistics? Have your customers ever asked if they could track their orders? Simplify these processes with FreightPrint.
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Want to see if FreightPrint is a good fit for your needs? Whether you are curious about how the software works, or have specific questions about a feature, our product demo is a great way to get started.
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