How to Implement Automated Dispatching in Your Operations

by FreightPrint

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Automated dispatching is a technology-driven solution that streamlines the dispatching process, saving time and money for businesses. By automating the dispatching process, companies can improve efficiency, reduce errors, and increase customer satisfaction. In this article, we'll explore the benefits of automated dispatching and provide tips on how to implement it in your operations.



Overview of automated dispatching

Automated dispatching is a technology-driven solution that streamlines the dispatching process, saving time and money for businesses. It involves using software to automatically assign tasks to workers based on their availability, location, and skill set. This eliminates the need for manual dispatching, which can be time-consuming and prone to errors. Automated dispatching can be used in a variety of industries, including transportation, logistics, field service, and emergency services.


Benefits of automated dispatching

There are many benefits to implementing automated dispatching in your operations. First and foremost, it saves time and money by eliminating the need for manual dispatching. This means that you can assign tasks more quickly and efficiently, which can lead to increased productivity and profitability. Additionally, automated dispatching can help you improve customer service by ensuring that tasks are assigned to the most qualified and available workers. Finally, automated dispatching can help you reduce errors and improve safety by ensuring that workers are assigned tasks that are appropriate for their skill set and location.


Choosing the right software for your business

When it comes to implementing automated dispatching in your operations, choosing the right software is crucial. You want to make sure that the software you choose is user-friendly, customizable, and integrates well with your existing systems. Look for software that offers real-time tracking and reporting, as well as features like scheduling and route optimization. It’s also important to consider the cost and scalability of the software, as well as the level of customer support and training that is available.


Integrating automated dispatching into your operations

Implementing automated dispatching in your operations can bring numerous benefits, including increased efficiency, reduced costs, and improved customer satisfaction. To integrate automated dispatching, start by assessing your current dispatching process and identifying areas that can be automated. Then, choose the right software and work with your team to customize and implement it. Make sure to provide adequate training and support to ensure a smooth transition and maximize the benefits of automated dispatching.


Training your team on the new system

Once you have chosen and implemented your automated dispatching software, it’s important to provide adequate training and support to your team. This will ensure that they are comfortable with the new system and can use it effectively. Consider offering training sessions, creating user manuals, and providing ongoing support to answer any questions or concerns. It’s also important to gather feedback from your team to identify any areas that may need improvement or additional training. By investing in your team’s training and support, you can maximize the benefits of automated dispatching and improve overall efficiency in your operations.


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About FreightPrint

Are you managing your logistics operations either manually or using outdated and confusing software?

FreightPrint can help!

FreightPrint™ is a simple software and mobile app for logistics companies to track, organize, communicate and manage shipments efficiently.



Easy-to-use logistics technology for any business

Built to simplify your logistics operations


We know that logistics is complicated and time-consuming.

Imagine delivering orders to your customers with consistency, accuracy and simplicity.

If you're looking to streamline your shipping and logistics operations, FreightPrint™ may be what you're looking for.

Read below to learn more about key features and benefits of FreightPrint™.


Automated Dispatching, Routing & Tracking

Seamlessly Dispatch and Manage Routes


Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.

Dispatch Loads

Dispatch loads on the fly. Work with carriers, brokers, dispatchers and shippers.

Automated Routes

Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.

Driver Assignment

Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.


Provide Shipment Tracking and Proof of Delivery


Improve your Delivery Experience


Free up your phone lines and staff, while exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.

Provide Shipment Tracking

While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.

Collect Signatures, Pictures and Notes

Create an audit trail of shipment statuses with timestamps and location stamps.Receive Proof of delivery signature and pictures instantly.


Print Labels & Manage Documents


Manage your Documents


Create and design your own shipping documents. Create templates for your customers to match their specifications.

Print QRCode Labels

Create and print QRcode labels. Add QRcodes to your shipping documents and emails. 

Design and Customize BOLs

Create and design your own shipping documents.Create and design your own shipping documents.


Customize using API, Zapier and Native Integrations


Customize and Personalize


No software is built perfectly, that’s why we allow you to customize it to your needs. FreightPrint is flexible to serve your needs.

Custom Fields, Checklists & Documents

Create custom fields and custom checklists to ensure your team can track progress. Customize your emails, documents and text messages.

Connect with CRM, ERP, API and Zapier

You can connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with other thousands of software using Zapier.

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