How to Scan Loads Using Mobile App | Tutorial

last updated 09-09-2024
by FreightPrint



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How Dispatchers Interact with Drivers

In this article, I’ll show you how drivers and dispatchers easily interact with FreightPrint. I’ll show you how to do four things: scan, bid, accept, and update the status of loads using the FreightPrint app.

Scan QR Codes

There are two ways to scan. The first is from the opening screen of the app, where you’ll see View Items and Scan Items. You can choose Scan Items from this screen or click through on the View Items button and choose Scan Items from the options there. Either way, once you’ve chosen Scan Items, you can scan a load’s FreightPrint QR code or manually enter the FreightPrint ID.

The other three things -- bidding, accepting, and updating statuses -- all happen under View Items.

Bid Items

To bid on a load, choose the Bid Items tab. You’ll see the list of loads up for bidding. These are loads that were broadcast to carriers and drivers when the dispatcher created the load and selected Broadcast as the carrier/driver choice. Choose the load, view the rate, and accept, reject, or counter offer with a different rate. Each driver’s response is visible from the dispatch dashboard by clicking the View Response icon for that load. We’ll cover more about this in the Broadcast video.

Accept or Start Items

To accept an unassigned load or to start a load that has been assigned to you, go to Available Items. Your assigned loads have a Start option next to them. Once you click Start, the load moves to the Active Items screen.

Unassigned loads which are not open for bidding are listed here too. They have an Accept option next to them. They are only visible if your carrier profile has “Show Unassigned Loads” selected. Accepting a load from here assigns it to the driver who accepted it, changes its status and gives the driver the ability to start the load at any time, but doesn’t start tracking until the driver chooses Start. When the driver chooses Start, the load moves to the Active Items screen, which is where we’ll go next.

Update Shipment Status

Status updates happen via the Active Items screen. Choose the load from the options shown and select Update, or scan the load and choose Update from there. This will load the signature screen, with options like delivered, loaded, and cancelled. Pick the appropriate one, add signature, notes, and pictures if desired, then click Submit. If you have chosen “delivered” as the load status, the load will disappear from your Active Items screen. It’s all visible from the dashboard under that load’s information. Click the View BOL icon to view the signature.

That’s all it takes to scan, bid, accept, and update the status of loads using the FreightPrint app!

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About FreightPrint

Are you managing your logistics operations manually or using outdated and confusing software?

FreightPrint can help!

FreightPrint™ is an AI-powered logistics software built to boost your transportation and delivery operations

 

 

Easy-to-use logistics technology for any business

Built to simplify your logistics operations

 

We know logistics is complicated and time-consuming.

Imagine delivering orders to your customers with consistency, accuracy and simplicity.

If you're looking to streamline your shipping and logistics operations, FreightPrint™ could help you a lot!

Read below to learn more about key features and benefits of FreightPrint™.




 

FreightPrint-Automated-Routing-Software-Try-for-Free
Automated Dispatching, Routing & Tracking

Seamlessly Dispatch and Manage Routes

 

Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.

▸ Dispatch Loads

Dispatch loads on the go or schedule to dispatch for a future date. Work with carriers, brokers, dispatchers and shippers all from one platform.

▸ Automated Routes

Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.

▸ Driver Assignment

Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.




 

Provide Shipment Tracking and Proof of Delivery

 

Improve your Delivery Experience

 

Free up your phone lines and staff, while meeting and exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.

▸ Provide Shipment Tracking

While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.

▸ Collect Signatures, Pictures and Notes

Create an audit trail of shipment statuses with timestamps and location stamps.Receive proof of delivery signature and pictures instantly.




 

Print Labels & Manage Documents

 

Manage your Documents

 

Create and design your own shipping documents. Create templates for your customers to match their specifications.

▸ Print Labels

Create, desigsn and print QR code labels. Add QR codes to your shipping documents and emails. Update shipments by simply scanning labels using your phone.

▸ Design and Customize Documents

Create and design your own shipping documents. Whether it's BOL, POD, rate confirmation or any other customized documents, our document creation tool can help you.





 

Customize using API, Zapier and Native Integrations

Customize and Personalize

 

No software is built to perfectly fit everyone's needs, and that’s why we allow you to customize it. FreightPrint is flexible to serve your business needs.

▸ Use API and Automation

Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.

 

 

Start for Free today!

Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.

Request a Free Demo

We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.

 


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“We were looking to build from scratch. We checked out the other big name ones. Going with FreightPrint was a no brainer for us.”

Kim
Transportation Manager
Produce Distribution co.


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