Why Truckers Hate Tracking: The Need for Good Freight Tracking Software

last updated 03-16-2025
by FreightPrint


why-truckers-hate-tracking
Try 2 Weeks Free

Understanding Truckers' Concerns with Freight Tracking Software



The Benefits of Tracking Technology


Over the last few decades, tracking and GPS technology have revolutionized how we navigate and communicate. With the ability to find directions instantly, tracking has significantly enhanced public safety, allowing quick location identification in emergencies.


However, with every technological advancement comes potential drawbacks. The proliferation of GPS and tracking devices raises concerns over personal privacy, often compromising individual freedom and autonomy.



The Privacy Issues with Freight Tracking


In the realm of package delivery, consumers increasingly demand real-time updates on their shipments. Services like UPS freight tracking and FedEx tracking utilize tracking numbers and sometimes continuous GPS monitoring to provide instant updates. While this enhances customer experience, it can be an invasion of privacy for drivers.



Why Truck Drivers Dislike Being Tracked


For truckers, load tracking is a standard part of their responsibilities. They provide necessary updates and shipment status during deliveries. However, the experience of being tracked by GPS constantly can feel intrusive, leading to significant dissatisfaction among drivers.



Key Reasons Truckers Dislike Tracking Technology


1. Micromanagement Concerns


Truckers are seasoned professionals who work tirelessly to ensure goods are delivered safely and on time. They already manage shipment updates as part of their routine. Continuous GPS tracking can feel like an attempt to micromanage their every move, which many drivers find disrespectful.


Solution: Implement freight tracking software that allows drivers to provide updates without constant monitoring. FreightPrint offers solutions that enable drivers to keep customers informed without compromising their autonomy.



2. Disruptive Communication


GPS tracking often leads to unnecessary calls from brokers inquiring about delivery statuses. Brokers may not consider time zone differences or the driver's schedule, leading to disruptions and frustration.


Solution: Leverage FreightPrint's automated notification system. This keeps customers updated without burdening drivers with disruptive questions, similar to how UPS freight tracking operates.



3. Privacy Invasion via Personal Devices


Using personal cell phones to house tracking apps raises significant privacy concerns. Many truckers cherish the freedom their job provides and resist the idea of their whereabouts being monitored.


Solution: Opt for freight transport tracking systems that do not require GPS monitoring on drivers' personal devices. FreightPrint’s software allows tracking status updates without invading drivers' privacy.



4. Cellular Data Costs


Drivers using tracking apps on their personal devices can incur costs related to cellular data usage. Since many truckers are owner-operators, these expenses can quickly add up.


Solution: Use freight tracking solutions that minimize cellular data use while still providing essential updates. This approach ensures drivers aren't penalized financially for necessary communication.



5. Lack of Respect for Professionalism


Truckers take pride in their work and professionalism. When their autonomy is questioned through constant tracking, it can lead to feelings of resentment and frustration.


Solution: Foster a culture of trust between drivers and brokers. By respecting drivers' independence and relying on effective freight tracking software, companies can enhance the working relationship.



Finding the Right Balance: Enhancing Customer Experience While Respecting Driver Privacy


Customers deserve timely updates on their shipments, and truckers deserve respect and autonomy in their roles. The key to achieving both lies in adopting the right freight tracking software.


By utilizing FreightPrint’s innovative solutions, businesses can provide a seamless tracking experience akin to UPS and FedEx while ensuring that drivers' rights and privacy are upheld.



Conclusion: Embrace Smart Tracking Solutions


To maintain a successful logistics operation, it’s essential to balance customer demands with the needs of drivers. Discover how FreightPrint can transform your freight tracking approach by leveraging advanced technology that respects drivers' autonomy while keeping customers informed.


Contact FreightPrint today to request a free demo and experience the future of freight tracking software.

Try 2 Weeks Free

About FreightPrint

Are you managing your logistics operations manually or using outdated and confusing software?

FreightPrint can help!

FreightPrint™ is an AI-powered logistics software built to boost your transportation and delivery operations

 

 

Easy-to-use logistics technology for any business

Built to simplify your logistics operations

 

We know logistics is complicated and time-consuming.

Imagine delivering orders to your customers with consistency, accuracy and simplicity.

If you're looking to streamline your shipping and logistics operations, FreightPrint™ could help you a lot!

Read below to learn more about key features and benefits of FreightPrint™.




 

FreightPrint-Automated-Routing-Software-Try-for-Free
Automated Dispatching, Routing & Tracking

Seamlessly Dispatch and Manage Routes

 

Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.

▸ Dispatch Loads

Dispatch loads on the go or schedule to dispatch for a future date. Work with carriers, brokers, dispatchers and shippers all from one platform.

▸ Automated Routes

Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.

▸ Driver Assignment

Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.




 

Provide Shipment Tracking and Proof of Delivery

 

Improve your Delivery Experience

 

Free up your phone lines and staff, while meeting and exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.

▸ Provide Shipment Tracking

While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.

▸ Collect Signatures, Pictures and Notes

Create an audit trail of shipment statuses with timestamps and location stamps.Receive proof of delivery signature and pictures instantly.




 

Print Labels & Manage Documents

 

Manage your Documents

 

Create and design your own shipping documents. Create templates for your customers to match their specifications.

▸ Print Labels

Create, desigsn and print QR code labels. Add QR codes to your shipping documents and emails. Update shipments by simply scanning labels using your phone.

▸ Design and Customize Documents

Create and design your own shipping documents. Whether it's BOL, POD, rate confirmation or any other customized documents, our document creation tool can help you.





 

Customize using API, Zapier and Native Integrations

Customize and Personalize

 

No software is built to perfectly fit everyone's needs, and that’s why we allow you to customize it. FreightPrint is flexible to serve your business needs.

▸ Use API and Automation

Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.

 

 

Start for Free today!

Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.

Request a Free Demo

We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.

 


START FOR FREE

Share & Like:


Grow Your Logistics Business Efficiently

Grow your logistics business effectively with our transportation management software and beat the competition as fast as possible. Request FreightPrint demo.

Read More

Schedule a Free Demo of FreightPrint

Want to see if FreightPrint is a good fit for your needs? Whether you are curious about how the software works, or have specific questions about a feature, our product demo is a great way to get started.

Read More


“We were looking to build from scratch. We checked out the other big name ones. Going with FreightPrint was a no brainer for us.”

Kim
Transportation Manager
Produce Distribution co.


SEE DEMO

DOWNLOAD FREE APP 👇


"...FreightPrint is very practical. We are able to track our shipments anytime..." - Agriculture Shipper