Why Truckers Hate Tracking: The Need for Good Freight Tracking Software


by FreightPrint


why-truckers-hate-tracking
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Understanding Truckers' Concerns with Freight Tracking Software



The Benefits of Tracking Technology


Over the last few decades, tracking and GPS technology have revolutionized how we navigate and communicate. With the ability to find directions instantly, tracking has significantly enhanced public safety, allowing quick location identification in emergencies.


However, with every technological advancement comes potential drawbacks. The proliferation of GPS and tracking devices raises concerns over personal privacy, often compromising individual freedom and autonomy.



The Privacy Issues with Freight Tracking


In the realm of package delivery, consumers increasingly demand real-time updates on their shipments. Services like UPS freight tracking and FedEx tracking utilize tracking numbers and sometimes continuous GPS monitoring to provide instant updates. While this enhances customer experience, it can be an invasion of privacy for drivers.



Why Truck Drivers Dislike Being Tracked


For truckers, load tracking is a standard part of their responsibilities. They provide necessary updates and shipment status during deliveries. However, the experience of being tracked by GPS constantly can feel intrusive, leading to significant dissatisfaction among drivers.



Key Reasons Truckers Dislike Tracking Technology


1. Micromanagement Concerns


Truckers are seasoned professionals who work tirelessly to ensure goods are delivered safely and on time. They already manage shipment updates as part of their routine. Continuous GPS tracking can feel like an attempt to micromanage their every move, which many drivers find disrespectful.


Solution: Implement freight tracking software that allows drivers to provide updates without constant monitoring. FreightPrint offers solutions that enable drivers to keep customers informed without compromising their autonomy.



2. Disruptive Communication


GPS tracking often leads to unnecessary calls from brokers inquiring about delivery statuses. Brokers may not consider time zone differences or the driver's schedule, leading to disruptions and frustration.


Solution: Leverage FreightPrint's automated notification system. This keeps customers updated without burdening drivers with disruptive questions, similar to how UPS freight tracking operates.



3. Privacy Invasion via Personal Devices


Using personal cell phones to house tracking apps raises significant privacy concerns. Many truckers cherish the freedom their job provides and resist the idea of their whereabouts being monitored.


Solution: Opt for freight transport tracking systems that do not require GPS monitoring on drivers' personal devices. FreightPrint’s software allows tracking status updates without invading drivers' privacy.



4. Cellular Data Costs


Drivers using tracking apps on their personal devices can incur costs related to cellular data usage. Since many truckers are owner-operators, these expenses can quickly add up.


Solution: Use freight tracking solutions that minimize cellular data use while still providing essential updates. This approach ensures drivers aren't penalized financially for necessary communication.



5. Lack of Respect for Professionalism


Truckers take pride in their work and professionalism. When their autonomy is questioned through constant tracking, it can lead to feelings of resentment and frustration.


Solution: Foster a culture of trust between drivers and brokers. By respecting drivers' independence and relying on effective freight tracking software, companies can enhance the working relationship.



Finding the Right Balance: Enhancing Customer Experience While Respecting Driver Privacy


Customers deserve timely updates on their shipments, and truckers deserve respect and autonomy in their roles. The key to achieving both lies in adopting the right freight tracking software.


By utilizing FreightPrint’s innovative solutions, businesses can provide a seamless tracking experience akin to UPS and FedEx while ensuring that drivers' rights and privacy are upheld.



Conclusion: Embrace Smart Tracking Solutions


To maintain a successful logistics operation, it’s essential to balance customer demands with the needs of drivers. Discover how FreightPrint can transform your freight tracking approach by leveraging advanced technology that respects drivers' autonomy while keeping customers informed.


Contact FreightPrint today to request a free demo and experience the future of freight tracking software.

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About FreightPrint

Simplify Your Deliveries with FreightPrint


Are you still wrestling with manual logistics operations or relying on outdated software that leaves you confused? Look no further!


FreightPrint is here to revolutionize your logistics process!


FreightPrint™ is a cutting-edge, AI-driven logistics software designed to enhance your transportation and delivery services.


Easy-to-use logistics technology
Effortless logistics technology for every business.

Why Choose FreightPrint?


We understand that managing logistics is both daunting and time-consuming. Picture this: delivering orders with unmatched consistency, precision, and ease.


If you want to streamline your shipping and logistics operations, FreightPrint™ is your perfect partner!


Read on to discover the key features and unparalleled benefits of using FreightPrint™.



Automated Routing and Tracking
Automated Dispatching, Routing & Tracking.

Seamless Dispatching and Route Management


Imagine effortlessly processing customer orders, creating optimized routes automatically, and maintaining seamless communication with drivers and clients—all without wasting precious time.


▸ Efficient Load Dispatching

Dispatch loads on the move or pre-schedule them for future dates. Collaborate with carriers, brokers, and dispatchers from a single interface.


▸ Automated Routing

Select multiple shipments and generate routes instantly. Assign drop numbers and modify stops with a simple click, all without needing to contact your drivers.


▸ Smart Driver Assignment

Assign tasks or routes to specific drivers with ease. Unsure who is available? Let drivers select their loads or broadcast them to your network of carriers.



Proof of Delivery Management
Track Shipments and Proof of Delivery.

Enhance Delivery Experiences


Free up phone lines and alleviate staff workloads while you consistently meet and exceed customer expectations. Spend your valuable time closing sales and enjoying well-deserved vacations.


▸ Real-Time Shipment Tracking

FreightPrint™ ensures clients receive timely status updates along with direct shipment tracking features.


▸ Collect Electronic Proof of Delivery

Generate an audit trail with detailed timestamps and locations. Instantly receive signatures and photographs as proof of delivery, enhancing customer trust.



Document Management System
Label Printing & Document Management.

Document Management Made Simple


Create and customize shipping documents tailored to your clients' specifications.


▸ Label Printing

Design and print QR code labels effortlessly. Pair QR codes with your shipping documents to enhance tracking—just scan with your smartphone to update shipments effortlessly.


▸ Custom Document Creation

Whether it’s BOL, POD, or any other custom format, our document creation tool empowers you to design documents that fit your business needs.



Custom API Integrations
API Customization and Integrations.

Flexible Customization Options


No single software solution fits every business perfectly, which is why FreightPrint allows extensive customization per your specific requirements.


▸ Utilize API and Automation

Set custom fields to track project progress seamlessly. Connect with platforms like SalesForce or OrderTime through native integrations, or customize your experience with our API and automation tools via Zapier.



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Get Started with FreightPrint for Free!

Start Your Free Trial Today!


Download the FreightPrint mobile app now and enjoy a free 2-week trial—no credit card required!


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Our team is ready to assist you with any transportation software inquiries. Whether you’re a small shipper or a large transportation firm, we’d be thrilled to provide a free demo of FreightPrint and address all your questions.


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“We were looking to build from scratch. We checked out the other big name ones. Going with FreightPrint was a no brainer for us.”

Kim
Transportation Manager
Produce Distribution co.


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