by FreightPrint
We've all been there. You're waiting to hear back from a customer, and you start to worry. Is the shipment delayed? Did it get lost in transit?
It's a pain point that's all too common for shippers who deliver to customers. FreightPrint fixes this problem by giving you complete visibility into your shipments and allowing you to communicate with your customers instantly.
Let's find out what is needed to give your customers the best shipping experience.
Before even setting up your delivery business processes, you must first find people who will work with you. It means that you'll have to look for people who know about ways to improve the delivery experience.
From shipping options to packaging, tracking, to return policy, your company has to think about customer satisfaction. The goal is to give everything the customers expect. Your tools and your processes have to be flawless, but your employees must also be as reliable and efficient as possible.
Simplifying the delivery management in your shipping business will allow you to save time to focus on your core business and enhance customer experience.
Businesses that deliver to customers know that tracking orders and shipments are important, but it can be a hassle.
Your customers have questions. If you have more than one shipping option and if you offer same day shipping, you might ask yourself questions like "Are my orders shipping on time?" or "Do I have enough inventory to keep up with demand?"
You know the answers to these questions, but your customers don't. If you want to keep your customers happy and ensure their expectations are met, you need to be able to provide them with that information without exhausting your team.
With FreightPrint customer order delivery software, you can print out labels and shipment tracking numbers, send status alerts to your customers, and integrate with your CRM.
With FreightPrint mobile app, you'll give your customers visibility regarding their orders by scanning the shipment labels—without having to manually update them. And since everything is automated, it will save your sales team time as well!
QR codes not only make inventory management seamless, but they will also help your team make fewer data errors from manual typing.
With FreightPrint, you can give your customers visibility into where their orders are in transit, so they can plan ahead for their next shipment or even place new orders without worrying if they'll get what they want quickly enough! You can also organize inventory using barcodes and QR codes—no more manually updating customer information! And best of all? This software saves you time by giving sales teams instant access to shipping information each time they place an order.
Giving customers transparent information about the estimated time of delivery is essential to ensure they're satisfied with their shipping experience. Making sure that the customer has access to correct information at all times in the shipping process is crucial to your business.
Providing clear ETAs has many benefits, such as:
When you have well-informed customers, it means you'll likely have fewer returns and fewer customer service requests.
You can track order details, print shipment labels, send status alerts to customers, and even integrate with your CRM system. Plus, our API allows you to connect with 3000+ other software through Zapier.
While your team uses the software they like the most, FreightPrint works in the background and connects them all together to make magic happen and to make the customer happy.
FreightPrint also makes it easy for you to manage your fleet and drivers easily by giving them access to all of the information they need in one place.
You can create delivery routes and manage everything from a single dashboard. Need to match a load with a driver, or want to receive bids from your drivers? Want to get pictures and signatures from your online shoppers from each stop? We got you covered!
Schedule a demoWhy wait? Reach out to our team and schedule a free demo today to offer the best shipping experience!
Are you still wrestling with manual logistics operations or relying on outdated software that leaves you confused? Look no further!
FreightPrint is here to revolutionize your logistics process!
FreightPrint™ is a cutting-edge, AI-driven logistics software designed to enhance your transportation and delivery services.
We understand that managing logistics is both daunting and time-consuming. Picture this: delivering orders with unmatched consistency, precision, and ease.
If you want to streamline your shipping and logistics operations, FreightPrint™ is your perfect partner!
Read on to discover the key features and unparalleled benefits of using FreightPrint™.
Imagine effortlessly processing customer orders, creating optimized routes automatically, and maintaining seamless communication with drivers and clients—all without wasting precious time.
▸ Efficient Load Dispatching
Dispatch loads on the move or pre-schedule them for future dates. Collaborate with carriers, brokers, and dispatchers from a single interface.
▸ Automated Routing
Select multiple shipments and generate routes instantly. Assign drop numbers and modify stops with a simple click, all without needing to contact your drivers.
▸ Smart Driver Assignment
Assign tasks or routes to specific drivers with ease. Unsure who is available? Let drivers select their loads or broadcast them to your network of carriers.
Free up phone lines and alleviate staff workloads while you consistently meet and exceed customer expectations. Spend your valuable time closing sales and enjoying well-deserved vacations.
▸ Real-Time Shipment Tracking
FreightPrint™ ensures clients receive timely status updates along with direct shipment tracking features.
▸ Collect Electronic Proof of Delivery
Generate an audit trail with detailed timestamps and locations. Instantly receive signatures and photographs as proof of delivery, enhancing customer trust.
Create and customize shipping documents tailored to your clients' specifications.
▸ Label Printing
Design and print QR code labels effortlessly. Pair QR codes with your shipping documents to enhance tracking—just scan with your smartphone to update shipments effortlessly.
▸ Custom Document Creation
Whether it’s BOL, POD, or any other custom format, our document creation tool empowers you to design documents that fit your business needs.
No single software solution fits every business perfectly, which is why FreightPrint allows extensive customization per your specific requirements.
▸ Utilize API and Automation
Set custom fields to track project progress seamlessly. Connect with platforms like SalesForce or OrderTime through native integrations, or customize your experience with our API and automation tools via Zapier.
Download the FreightPrint mobile app now and enjoy a free 2-week trial—no credit card required!
Request a Free Demo
Our team is ready to assist you with any transportation software inquiries. Whether you’re a small shipper or a large transportation firm, we’d be thrilled to provide a free demo of FreightPrint and address all your questions.
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