How to dispatch loads | Tutorial

last updated 09-09-2024
by FreightPrint



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In this video, I'll show you how to dispatch and undispatch single and multiple loads from your dashboard in FreightPrint. Don't blink or you'll miss it!

We first need a load, and we show how to create new loads in another video. Useful tip: up-to-date phone numbers, email addresses, and communication options for all parties are really important!  When a load is dispatched, notifications will go out using the information on file.

Now we need to know which loads are and which loads aren't dispatched. By the way, tracking only works on loads that are dispatched. Loads have to be dispatched before they can be looked up by customers or scanned by drivers too, so for that reason most people like to dispatch a load right after it's created. I'll show you how to tell which is which, and then I'll show you how to change it. The key is the load status (you’re looking for dispatched vs. undispatched) and the color of the icon just to the left of the load's status. It's orange if the load is not dispatched. It turns green when the load is dispatched. Orange means no, it's not dispatched; green means yes, it is. A running tally of dispatched and undispatched loads is near the top left of your dashboard in your Loads in Transit box.

Now to change it. There's two ways of doing it: the single-load way and the multiple-load way. Both are toggle switches, so when you do this it will make the load the opposite of what it was. That's convenient if you dispatched a load, then need to make changes later. You can use it more than once on the same load if you need to. If it was undispatched, this will dispatch it. If it was dispatched, this will undispatch it. Both the single-load and the multiple-load methods are quick and easy.

The single-load way is to click on that little orange or green icon. You'll see a pop-up asking if you want to continue. Click OK and the job is done.

The multiple-load way is almost as fast. First, check the boxes of all loads whose status you want to change, then click the Dispatch/Undispatch button under the Loads in Transit box. It looks just like the orange and green icon. Select OK when the pop-up asks if you want to continue, and voila! Status changed on all those loads.

You just dispatched or undispatched a load.

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About FreightPrint

Are you managing your logistics operations manually or using outdated and confusing software?

FreightPrint can help!

FreightPrint™ is an AI-powered logistics software built to boost your transportation and delivery operations

 

 

Easy-to-use logistics technology for any business

Built to simplify your logistics operations

 

We know logistics is complicated and time-consuming.

Imagine delivering orders to your customers with consistency, accuracy and simplicity.

If you're looking to streamline your shipping and logistics operations, FreightPrint™ could help you a lot!

Read below to learn more about key features and benefits of FreightPrint™.




 

FreightPrint-Automated-Routing-Software-Try-for-Free
Automated Dispatching, Routing & Tracking

Seamlessly Dispatch and Manage Routes

 

Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.

▸ Dispatch Loads

Dispatch loads on the go or schedule to dispatch for a future date. Work with carriers, brokers, dispatchers and shippers all from one platform.

▸ Automated Routes

Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.

▸ Driver Assignment

Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.




 

Provide Shipment Tracking and Proof of Delivery

 

Improve your Delivery Experience

 

Free up your phone lines and staff, while meeting and exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.

▸ Provide Shipment Tracking

While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.

▸ Collect Signatures, Pictures and Notes

Create an audit trail of shipment statuses with timestamps and location stamps.Receive proof of delivery signature and pictures instantly.




 

Print Labels & Manage Documents

 

Manage your Documents

 

Create and design your own shipping documents. Create templates for your customers to match their specifications.

▸ Print Labels

Create, desigsn and print QR code labels. Add QR codes to your shipping documents and emails. Update shipments by simply scanning labels using your phone.

▸ Design and Customize Documents

Create and design your own shipping documents. Whether it's BOL, POD, rate confirmation or any other customized documents, our document creation tool can help you.





 

Customize using API, Zapier and Native Integrations

Customize and Personalize

 

No software is built to perfectly fit everyone's needs, and that’s why we allow you to customize it. FreightPrint is flexible to serve your business needs.

▸ Use API and Automation

Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.

 

 

Start for Free today!

Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.

Request a Free Demo

We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.

 


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Transportation Manager
Produce Distribution co.


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