How to Streamline Customs Broker Business

by FreightPrint

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International shipping and the movement of goods across borders can be a challenge if you aren't prepared for it. As a business, importer, or exporter, dealing with customs authorities is a necessary part of doing business. It is essential that this is done properly because the implications of improperly dealing with customs agencies are massive!

Your customers expect the best shipping experience, so that’s where customs brokers come into play.

Consider the Services of Customs Brokers

It can cost you money, and time and even move into the territory of breaking the law if you don't have your information and paperwork in order. That is why custom brokers are used to facilitating this process. 

What is a customs broker, how much does a customs broker charge, how does a customs broker work, can I be my own customs broker and how do they make sure that everything is done properly are all common questions relating to customs brokers. Knowing these answers can help you make the right decisions for your business moving forward.

customs broker

1. Who is a customs broker?

Customs brokers are companies or individuals licensed by the U.S. Customs Service to operate as intermediaries for exporters and importers and help them with compliance regarding Federal requirements on exports and imports.

2. Why use a customs broker?

International trade is complex and challenging. Customs brokers know how to navigate the processes involved in moving goods across borders. This includes taxes, duties, and excises that apply to all freight being transported. 

3. How to use a customs broker?

What customs brokers do is ensure you are complying with all laws and regulations relating to your cargo and make sure your shipments clear the port of entry. To use a customs broker, find one that is suitable for your freight and hire them to handle your customs needs.

4. What are customs broker services?

You may be wondering, how does a customs broker work? They put together all of the necessary documents for shipments, prepare accounting documents for customs, help maximize free trade agreements for your business and collect taxes and duties, among other responsibilities.

5. How much do customs brokers charge?

How much a customs broker charges depends on the nature of the shipment and the complexity of the entire process. Some charge a flat rate, others charge a percentage of the transport fee and others use a combination of both. 

shipping containers

6. When to use a customs broker?

You should use a customs broker anytime you are shipping anything across international lines. Having the right logistics software helps to ensure that all of the shipping information and paperwork needed is in order. This way, your shipments don't get held up unnecessarily. 

7. Can I be my own customs broker?

The short answer to this question is yes. You can do all of the declarations and paperwork on your behalf, though, to save time and money. Organizations often choose to work with a customs broker. However, if you choose to go this route, make sure to get the right logistics software to help you stay organized and on top of all of the paperwork necessary to be ready for the customs process.

FreightPrint has the Software Solutions You Need

If you are a customs broker or a company looking to move goods across the border, FreightPrint has the software you need. The process of applying for all of the necessary paperwork is complex and it is critical to have your shipping and logistics information in order.  

FreightPrint's suite of logistics tools and software ensures that all of your paperwork is easily accessible and organized. Contact FreightPrint today and start your free trial and see how the right software will make running your business easier, more efficient, and more profitable. 

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About FreightPrint

Are you managing your logistics operations either manually or using outdated and confusing software?

FreightPrint can help!

FreightPrint™ is a simple software and mobile app for logistics companies to track, organize, communicate and manage shipments efficiently.



Easy-to-use logistics technology for any business

Built to simplify your logistics operations


We know that logistics is complicated and time-consuming.

Imagine delivering orders to your customers with consistency, accuracy and simplicity.

If you're looking to streamline your shipping and logistics operations, FreightPrint™ may be what you're looking for.

Read below to learn more about key features and benefits of FreightPrint™.


Automated Dispatching, Routing & Tracking

Seamlessly Dispatch and Manage Routes


Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.

Dispatch Loads

Dispatch loads on the fly. Work with carriers, brokers, dispatchers and shippers.

Automated Routes

Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.

Driver Assignment

Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.


Provide Shipment Tracking and Proof of Delivery


Improve your Delivery Experience


Free up your phone lines and staff, while exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.

Provide Shipment Tracking

While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.

Collect Signatures, Pictures and Notes

Create an audit trail of shipment statuses with timestamps and location stamps.Receive Proof of delivery signature and pictures instantly.


Print Labels & Manage Documents


Manage your Documents


Create and design your own shipping documents. Create templates for your customers to match their specifications.

Print QRCode Labels

Create and print QRcode labels. Add QRcodes to your shipping documents and emails. 

Design and Customize BOLs

Create and design your own shipping documents.Create and design your own shipping documents.


Customize using API, Zapier and Native Integrations

Customize and Personalize


No software is built perfectly, that’s why we allow you to customize it to your needs. FreightPrint is flexible to serve your needs.

Use API or Zapier, Request Customization

Create custom fields and custom checklists to ensure your team can track progress. Connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with Zapier.



Start for Free today!

Download the free FreightPrint mobile app and start using it for free for 2 weeks. There is no need to enter your credit card details.

Request a Free Demo

We're here to assist you with your transportation software needs. Whether you are a small shipper or big transportation company, we'd be happy to give you a free demo of FreightPrint and answer your questions.



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Create loads easily

Watch a short video to learn how you can add a new load in FreightPrint. Creating a load is as easy as 1-2-3.

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Schedule a Free Demo of FreightPrint

Want to see if FreightPrint is a good fit for your needs? Whether you are curious about how the software works, or have specific questions about a feature, our product demo is a great way to get started.

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“We were looking to build from scratch. We checked out the other big name ones. Going with FreightPrint was a no brainer for us.”

Transportation Manager
Produce Distribution co.



"...FreightPrint helps us to be more organized and offer a faster service to our customers..." - Auto parts shipper, CA