Gen Z consumers held $34 billion in buying power alone in 2020, and are poised to become America’s largest generation by 2034. IBM Institute of Business Value and the National Retail Federation (NRF) defined this generation as very specific and unique when it comes to their wants and needs.
Born with the Internet, these digital-first Gen Zers are changing expectations for the way we shop. Not only do they look for an entirely digital and integrated experience, they have high expectations for responsiveness from businesses while shopping, from purchase to delivery.
Today, most shippers rely on manual check calls and other complex methods to provide tracking details for their customers.
But, if businesses are slow to respond during the delivery process or fail to meet the customer’s shipping expectations, Gen Zers won’t hesitate to move onto a competitor.
My Total Retail reported that 71% Gen Zers will expect local or same-day shipping when available and a lot of them expect this to be an option. This type of spending behavior is becoming more and more familiar and could make or break the relationship that Gen Zers have with brands.
Because you are delivering to these customers.
Regardless of the third party carriers, Gen Zers expect you to be accountable regarding their orders. That’s where FreightPrint’s delivery tracking software can provide customers with receiving updates about their shipments, no matter what the product is.
FreightPrint's simple and affordable transportation management software provides:
A modern and efficient dispatching software will give you the edge you need to deliver high-quality customer experience. With Gen Zers, you need to meet them where they spend most of their time: online. FreightPrint’s delivery tracking software does just that.
It’s time to be fast and frictionless with best-in-class software and simplified logistics for your deliveries.Request Free Demo
Are you managing your logistics operations either manually or using outdated and confusing software?
FreightPrint can help!
FreightPrint™ is a simple software and mobile app for logistics companies to track, organize, communicate and manage shipments efficiently.
We know that logistics is complicated and time-consuming.
Imagine delivering orders to your customers with consistency, accuracy and simplicity.
If you're looking to streamline your shipping and logistics operations, FreightPrint™ may be what you're looking for.
Read below to learn more about key features and benefits of FreightPrint™.
Imagine processing customer orders, automatically creating optimized routes, communicating with drivers and customers, all without spending any extra time.
Dispatch loads on the fly. Work with carriers, brokers, dispatchers and shippers.
Pick multiple shipments and create routes instantly. Assign drop numbers, edit or remove stops without contacting the drivers.
Assign a task or a route to a driver. Don't know who can do the delivery? Allow drivers to pick their loads, or broadcast loads to your carriers and have them bid on your loads.
Free up your phone lines and staff, while exceeding your customers’ expectations. Spend your precious time closing more deals and going on vacation.
Provide Shipment Tracking
While the FreightPrint™ app provides status updates and other useful information, it can also provide you with shipment tracking.
Collect Signatures, Pictures and Notes
Create an audit trail of shipment statuses with timestamps and location stamps.Receive Proof of delivery signature and pictures instantly.
Create and design your own shipping documents. Create templates for your customers to match their specifications.
Print QRCode Labels
Create and print QRcode labels. Add QRcodes to your shipping documents and emails.
Design and Customize BOLs
Create and design your own shipping documents.Create and design your own shipping documents.
No software is built perfectly, that’s why we allow you to customize it to your needs. FreightPrint is flexible to serve your needs.
Custom Fields, Checklists & Documents
Create custom fields and custom checklists to ensure your team can track progress. Customize your emails, documents and text messages.
Connect with CRM, ERP, API and Zapier
You can connect with SalesForce and OrderTime natively, integrate with your own in-house software using our API, or build automation with other thousands of software using Zapier.
Have the best freight broker software available to make sure that every single freight and logistics customer knows the value you add to their businesses.Read More